Bridge Troubleshooting

This page covers common issues encountered with the Bridge application.

Canvas Issues

Bridge uses an HTML element called canvas to create your wallets. Unfortunately malicious websites can use canvas to identify and track users. As a result, some browsers and anti-tracking extensions can interfere with Bridge's ability to generate wallets.

If there are no instructions for your browser, or the instructions don't work, please file a ticket on the issue tracker

Brave Users

To fix canvas issues on Brave:

The warning box should disappear.

Firefox Users

To fix canvas issues on Brave:

The warning box should disappear.